WEBVTT 1 00:00:05.010 --> 00:00:07.890 I am major Carly Montpellier from Sudbury, Ontario, 2 00:00:07.890 --> 00:00:09.870 and I'm a Health Services Management Officer. 3 00:00:13.710 --> 00:00:15.660 Health Services Management Officers, 4 00:00:15.660 --> 00:00:19.170 or HSMs for short manage the delivery of healthcare 5 00:00:19.170 --> 00:00:22.740 to Canada soldiers, sailors, and aviators. 6 00:00:22.740 --> 00:00:25.590 That's over 71,000 people across Canada 7 00:00:25.590 --> 00:00:27.870 and wherever our troops are stationed around the world, 8 00:00:29.880 --> 00:00:32.970 HSMs are the ones that are working behind the scenes. 9 00:00:32.970 --> 00:00:35.670 We're not the ones providing the direct patient care. 10 00:00:35.670 --> 00:00:38.400 So without the person coordinating the schedules in the 11 00:00:38.400 --> 00:00:41.610 background, making sure that the resources are available, 12 00:00:41.610 --> 00:00:44.550 making sure that you know people are adequately trained, 13 00:00:44.550 --> 00:00:46.320 then we're not necessarily providing safe 14 00:00:46.320 --> 00:00:47.640 and efficient healthcare. 15 00:00:47.640 --> 00:00:50.190 So really, we're the people working behind the scenes 16 00:00:50.190 --> 00:00:52.830 to ensure that, that that can happen for our population. 17 00:00:54.840 --> 00:00:57.570 Being a Health Services Management Officer in the Canadian 18 00:00:57.570 --> 00:00:59.970 Armed Forces calls for the same business 19 00:00:59.970 --> 00:01:02.490 and management skills required to manage a clinic 20 00:01:02.490 --> 00:01:04.770 or hospital in civilian life. 21 00:01:04.770 --> 00:01:06.660 That means managing all resources 22 00:01:06.660 --> 00:01:07.830 and projects to ensure 23 00:01:07.830 --> 00:01:10.590 that Canadian Armed Forces members receive a spectrum 24 00:01:10.590 --> 00:01:13.560 of care equivalent to what the most generous, provincial 25 00:01:13.560 --> 00:01:15.630 and other federal government programmes would 26 00:01:15.630 --> 00:01:17.130 provide in the same area. 27 00:01:18.240 --> 00:01:20.580 Additionally, as a platoon commander, 28 00:01:20.580 --> 00:01:24.210 an HSM may also manage their own team on overseas missions. 29 00:01:25.350 --> 00:01:27.660 Some of the key aspects of our job, I would say, 30 00:01:27.660 --> 00:01:31.230 are human resource management, leadership, guidance, 31 00:01:31.230 --> 00:01:34.770 administration, planning organisation in terms 32 00:01:34.770 --> 00:01:36.750 of like training and operations. 33 00:01:36.750 --> 00:01:39.065 So really depending on what your job is within health 34 00:01:39.065 --> 00:01:41.160 services, it could look a little bit different. 35 00:01:41.160 --> 00:01:43.050 You could focus on more one area than 36 00:01:43.050 --> 00:01:44.190 the other. Those numbers 37 00:01:44.190 --> 00:01:45.330 Include the reserve. 38 00:01:45.330 --> 00:01:47.075 The team is quite diverse, most 39 00:01:47.075 --> 00:01:48.540 of which are clinical trades. 40 00:01:48.540 --> 00:01:50.190 So some of the people that we would work 41 00:01:50.190 --> 00:01:52.860 with on a daily basis would be medical officers, 42 00:01:52.860 --> 00:01:55.590 nursing officers, physician's assistants, 43 00:01:55.590 --> 00:01:58.620 medical technicians, physiotherapists, 44 00:01:58.620 --> 00:02:01.380 mental health providers such as mental health nurses, 45 00:02:01.380 --> 00:02:05.370 social workers, so quite a large umbrella. 46 00:02:05.370 --> 00:02:07.740 HSMs also have the opportunity to work in one 47 00:02:07.740 --> 00:02:11.520 or more employment streams in the operational environment, 48 00:02:11.520 --> 00:02:13.020 personnel management, 49 00:02:13.020 --> 00:02:16.620 or in a clinical setting. As their career progresses. 50 00:02:16.620 --> 00:02:20.100 HSMs can be employed at regional or national headquarters 51 00:02:20.100 --> 00:02:22.145 or our national training facility 52 00:02:22.145 --> 00:02:25.170 and may have the opportunity to deploy on international 53 00:02:25.170 --> 00:02:26.700 or domestic operations. 54 00:02:32.550 --> 00:02:35.100 My career has been quite diverse. 55 00:02:35.100 --> 00:02:36.840 I've had numerous deployments. 56 00:02:36.840 --> 00:02:39.900 I was able to sail with the US Navy, which was huge. 57 00:02:39.900 --> 00:02:41.880 I've worked with the Army, with the Air Force, 58 00:02:41.880 --> 00:02:44.550 so there's just endless amounts of opportunity. 59 00:02:45.720 --> 00:02:48.425 I think overall I, I'm extremely lucky 60 00:02:48.425 --> 00:02:50.250 and have had a a quite a beautiful career.