WEBVTT

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<v ->I am Master Corporal Didier Bélanger</v>

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from Saint Marc de lac Long, Quebec,

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and I am an Information Systems Technician.

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<v ->Information Systems
Technicians, also known</v>

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as IS Techs provide a
comprehensive array of IT services

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from configuring and
maintaining IT equipment such

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as routers, switches, servers, computers,

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and teleconference systems.

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They ensure seamless
communication on joint

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and ground missions,
whether in Canada or abroad.

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<v ->The trade is on 24 7.</v>

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There will never be a
downtime in the system

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'cause the information is
crucial in this day and age.

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So we have to be ready at
all time to help everybody

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and to be sure that the mission succeeds

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<v ->IS Techs play a vital role
in the Canadian Armed Forces</v>

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overseeing all data communications.

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From coordinating with
internet service providers

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to managing tactical data
communication systems in armored

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vehicles. On a daily
basis, they can install

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and manage network devices and servers

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and handle account creation
and software configuration.

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Additionally, they're
responsible for IT tasks such

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as network distribution, scans,
changes and troubleshooting.

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<v ->We are the one who makes sure</v>

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that the emails sent across
you can call everybody.

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You can video chat with
anybody that you want.

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All the information that
you need at any given time

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of the day is provided by us.

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<v ->Information Systems
Technicians must adeptly navigate</v>

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challenging situations to
troubleshoot and diagnose IT

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And tactical communication systems crucial

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for mission critical services.

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Rapid problem solving skills
are essential alongside traits

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like analytical thinking,
attention to detail, creativity

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and unwavering persistence.

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To maintain their highly
adaptive skillset.

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Information Systems Technicians
travel throughout the year,

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engaging in exercises
and training courses.

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<v ->One of the moment that
stands out in my career would</v>

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probably be when I went to Poland

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for a multinational exercise
with NATO countries.

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I was able to work with Norway,
Netherlands, Romania, Spain,

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and I was the leading
member of our working group.

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So not just Canadian part of it,

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but working with everybody is always fun

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and always a big highlight
in anyone's career.

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The military in general, it's always good

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to change yourself mentally,
but also physically.

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We can be computer nerds,

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but there is also a way

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to do the sport that you like as well.

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And this is the best of
both world in my opinion.

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'cause I can be in the computers all day,

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get all the information and be sure

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that everything is working.

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And at the end of the day, I
can still go play soccer on

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base and stuff like that to
have my blood pumping as well.

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There is just everything in this trade.